Privacy Policy

KrissKlean.com | Klean | Annapolis, MD | Effective Date: May 5, 2026

At Klean (operating as KrissKlean.com), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you share with us when you visit our website or request our residential and commercial cleaning services.

1. Information We Collect

When you interact with our website, we may collect the following types of personal information through our Jobber booking form and other website interactions:

Full name
Email address
Phone number
Service address (residential or commercial)
Service requests and preferences
Technical data such as IP address, browser type, device information, and usage data (collected via cookies and analytics tools)

2. How We Collect Your Information

We collect information in the following ways:

Directly from you: When you complete our online booking form (powered by Jobber), submit an inquiry, or contact us.
Automatically: Through cookies, the Facebook Pixel, and Google Analytics when you browse our website.
From third parties: Our service providers may share data with us as part of delivering their services (e.g., Jobber).

3. How We Use Your Information

We use the information we collect to:

Schedule, confirm, and manage your cleaning service appointments
Communicate with you about your bookings, updates, or promotions
Respond to your questions and provide customer support
Improve our website and services
Send marketing communications (you may opt out at any time)
Comply with legal obligations
Analyze website traffic and user behavior to improve our marketing (via Google Analytics and Facebook Pixel)

4. Third-Party Service Providers

We use trusted third-party tools to operate our website and business. These providers may have access to your personal data only as necessary to perform their functions:

Jobber: Our scheduling and booking platform. When you submit a booking form on our website, your information is processed and stored by Jobber. Please review Jobber's Privacy Policy at https://getjobber.com/privacy-policy/ for details on how they handle your data.
Google Analytics: We use Google Analytics to understand how visitors interact with our website. Google may collect anonymous usage data. Learn more at https://policies.google.com/privacy.
Facebook Pixel: We use the Facebook Pixel to measure the effectiveness of our advertising and to serve relevant ads. This tool may collect data about your browsing behavior. Learn more at https://www.facebook.com/policy.php.

We do not sell your personal information to any third party.

5. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. Cookies are small files stored on your device. You can control cookies through your browser settings; however, disabling cookies may affect certain features of our site.

Types of cookies we use:

Essential cookies: Required for the website to function properly
Analytics cookies: Help us understand how visitors use our site (Google Analytics)
Marketing cookies: Used to deliver relevant advertisements (Facebook Pixel)

6. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

The right to know what personal information we collect, use, share, or sell
The right to delete personal information we have collected from you
The right to opt out of the sale of your personal information (note: we do not sell personal information)
The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at the information provided below. We will respond to verifiable requests within 45 days.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will delete or anonymize it securely.

9. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

10. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Business Name: Klean
Website: KrissKlean.com
Location: Annapolis, MD
Email: info@krissklean.com
Phone: (410) 858-5620